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Arena AI · Client Portal

Terms of Service

Last updated: 3 November 2026

These terms govern your use of the Arena AI client portal, where clients track their projects, files, payments and messages with Arena AI, an online execution studio based in India. By using the portal, you agree to these terms.

Accounts

Accounts are created by the Arena AI team. You are responsible for keeping your sign-in details confidential and for anything done through your account. If you use “Continue with Google”, your Google account email must match the email on your client or admin record; otherwise the portal will tell you the account is not linked yet. Tell us promptly if you suspect unauthorised use of your account.

Your content

You keep ownership of the files and content you upload. By uploading them, you give Arena AI permission to store and display them in the portal so your project can be delivered.

Payments

Payment records shown in the portal are for tracking only. Actual payment terms are agreed per project. The portal itself is not a payment gateway and does not process card payments.

Acceptable use

Use the portal lawfully, and only for your own projects. Do not try to access another client's data, interfere with the service, or use the portal for anything unlawful. We may suspend an account that misuses the service.

Availability

We run the portal on a best-effort basis. There may be occasional downtime for maintenance or because of issues with our hosting providers. We do not guarantee uninterrupted availability.

Liability

The portal is provided “as is”. To the maximum extent permitted by law, Arena AI's liability for any claim relating to the portal is limited to the fees paid for the affected project service.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows the latest version, and material changes will be noted in the portal. Continued use of the portal after a change means you accept the updated terms.

Governing law and contact

These terms are governed by the laws of India. Questions? Message Arena AI on WhatsApp at +91 78420 76378 or through arenaai.in.

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